We love our keychain! Not only is the photo quality amazing, the custom shape takes it up a notch! It's also soft and pillow like, but feels very durable. It has a silky texture and is quite large so it's great if you have a messy purse like me and struggle to find your keys. We highly recommend this product. And it's key hook is heart shaped, which was a cute bonus. :)
In terms of shipping, it was actually much quicker than we expected so that was another added bonus. We also got a shipping and delivery notification. Also, the reverse is the same photo - not blank!! We are now thinking of getting another one with our second dog's photo too! Thanks Pawjoy!